Privacy Policy

01Who we are

Bollington Joinery Limited, trading as Bollington Joinery, is responsible for the personal information described in this policy. We are a company registered in England and Wales, company number 07385219, with our registered office at 2 Thorp House, Thorp Street, Macclesfield SK10 1LJ. Please do not send enquiries to our registered office. All enquiries should go to our workshop at Unit 2, Rainow Mill, Ingersley Vale, Bollington, Macclesfield, Cheshire SK10 5BP.

If you have any questions, please contact us:

02What we collect

When you contact us, ask for a quote or have work done, we collect the details you give us. This is usually your name, contact details, property address and information about your project.

When you visit this website, our hosting provider automatically records basic technical information, such as your IP address and browser type, so the site can be delivered and kept secure.

03How we use it

We use your information to respond to your enquiry, provide quotes, carry out and invoice work, and keep the records we are required to keep by law.

We rely on the following lawful bases: taking steps you have asked for before a contract and performing a contract with you; complying with our legal obligations, such as tax record keeping; and our legitimate interests in running our business and our website.

If you do not give us the information we need, we may not be able to quote for or carry out your work. We do not use automated decision making.

04Who we share it with

We only share your information where needed to run our business, for example with our email, IT and website hosting providers, our accountant, suppliers involved in your job, or where the law requires it.

Some of these providers may process information outside the UK. Where they do, appropriate safeguards are in place as required by UK data protection law.

05How long we keep it

We keep your information only for as long as we need it for the purposes above, including any period required by law for tax and accounting records.

06Cookies

This website does not use cookies.

07Your rights

You have the right to ask for access to, correction of or deletion of your personal information, to ask us to restrict how we use it, to object to how we use it, and to ask for a copy in a portable format. Some of these rights apply only in certain circumstances. To make a request, contact us using the details above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

08Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

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